Smart building

World Trade Center Amsterdam

World Trade Center Amsterdam

SMART building stands for the application of smart technology to optimise the performance of the building. This involves looking at how processes can be made measurable and how the data can then be used to make processes run better and more efficiently. Everything is done to serve the users of the WTC and relieve them of their burdens wherever possible. Examples within WTC Amsterdam include (fire) safety, indoor climate, energy consumption, lighting and access control.

Onderhoudsplanning WTC Amsterda,
Ensuring personal safety and protecting the building from fire


There are permanent security staff present in WTC Amsterdam, who monitor the safety of all those present from the central control room. In addition to their physical presence, various systems are used to guarantee the safety of persons and fire safety. The burglar alarms, cameras, intercoms and access systems are linked to one system. In the area of fire safety, all connected smoke detectors and hand-held detectors are also monitored in one central management system. In both systems, alarms are visualised both in text and visual form, enabling quick and appropriate action to be taken if necessary.

Ensuring user comfort while minimising energy consumption

Indoor climate

The indoor climate in the offices is continuously monitored, for temperature and humidity, using building management systems. The heat and cold generation, as well as the emission systems, are strictly controlled to prevent simultaneous cooling and heating. Where possible, the indoor climate is also controlled for the presence of people by using motion detection.

Energy consumption as low as possible, purchased as sustainably as possible, or generated locally

Energy use

Measuring energy consumption also provides insights into how consumption can be optimised and adjusted where possible. In addition to the regular main meters from the utility companies, hundreds of additional intermediate meters are present in WTC Amsterdam. These register the energy consumption of the rented spaces per floor, so that insight can be given into the consumption as individually as possible for the tenants, and also, so that they can be billed individually. The general consumption is divided into a number of consumption groups, so that insights can be obtained into the energy consumption of each tower within the complex, for example, for climate systems, lifts and lighting. Validation is important for all these measurements and checks are made for illogical deviations. All energy purchased is green, use is also made of heat pumps and cooling systems, and the local systems present in the WTC Amsterdam. In the course of 2022, no more gas will be used in the entire complex.

As sustainable as possible


The objective of WTC Amsterdam is to eventually switch to LED lighting. In most offices, traditional fluorescent lighting and PL lighting have already made way for sustainable LED lighting. The lighting is controlled by motion detectors, so the lights are not on unnecessarily when you’re absent.

Preventing unauthorised access

Access control

The central areas of WTC Amsterdam are freely accessible during office hours. In the near future, new systems will be used to prevent unauthorised persons from gaining access to areas where they’re not entitled to be. Attendance controls will be installed at the entrances of the towers, to allow users, visitors or suppliers to access the office towers with their personal access card or with a one-time QR code. In the parking garage, a new system will make it possible to access the garage with licence plate recognition, in addition to using an access card or ticket from a vending machine. An app will enable users of the WTC to register the licence plates of employees or visitors, and charging stations can be reserved.

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